Leading Geeks

How to Manage and Lead the People Who Deliver Technology

Paul Glen (University of Southern California and Loyola Marymount University)

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Hardback

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English

Jossey-Bass Inc.,U.S.
21 October 2002

Production & quality control management

Series: J-B Warren Bennis Series

Winner of the 2003 Financial Times Germany/getAbstract Business & Finance Book Award

Leading Geeks challenges the conventional wisdom that leadership methods are universal and gives executives and managers the understanding they need to manage and lead the technologists on whom they have become so dependent. This much-needed book? written in nontechnical language by Paul Glen, a highly acclaimed management consultant? gives clear directions on how to effectively lead these brilliant yet notoriously resistant-to-being-managed knowledge workers. Glen not only provides proven management strategies but also background on why traditional approaches often don't work with geeks. Leading Geeks describes the beliefs and behavior of geeks, their group dynamics, and the unique nature of technical work. It also offers a unique twelve-part model that explains how knowledge workers deliver value to an organization.

By: Paul Glen (University of Southern California and Loyola Marymount University)
Imprint: Jossey-Bass Inc.,U.S.
Country of Publication: United States
Dimensions: Height: 231mm, Width: 155mm, Spine: 28mm
Weight: 476g
ISBN: 9780787961480
ISBN 10: 0787961485
Series: J-B Warren Bennis Series
Pages: 288
Publication Date: 21 October 2002
Audience: Professional and scholarly , General/trade , Undergraduate
Format: Hardback
Publisher's Status: Active

Editor’s Note xi Warren Bennis Foreword xiii David H. Maister Introduction xv Acknowledgments xxi Overview: The Challenge of Geeks 1 1. Geeks, Leadership, and Geek Leadership 3 Part One: The Context of Geek Leadership 19 2. The Essential Geek 27 3. Groups of Geeks 44 4. The Nature of Geekwork 57 5. Performing Geekwork 74 Part Two: The Content of Geek Leadership 97 6. Nurturing Motivation 103 7. Providing Internal Facilitation 122 8. Furnishing External Representation 142 9. Managing Ambiguity 158 10. Selecting and Organizing Geekwork 179 11. Uniting Geeks and Geekwork 197 Conclusion: Harmonizing Context and Content 219 12. How Geek Leaders Lead 221 Appendix: Models and Lists 235 Notes 241 References 243 The Author 247 Index 249

PAUL GLEN is a management consultant who helps clients build effective technology organizations. For more than fifteen years he has advised clients in the United States, Europe, and Asia. He has also served as an adjunct faculty member in the MBA programs at the University of Southern California’s Marshall School of Business and Loyola Marymount University. Prior to founding C2 Consulting, he was western regional manager for SEI Information Technology, a national IT consultancy. And, yes, he is a geek.

Reviews for Leading Geeks: How to Manage and Lead the People Who Deliver Technology

Winner of the 2003 Financial Times Germany and getAbstract Award for best book on business leadership Winner of the 2004 Books24x7 Referenceware Excellence Award for the Business category (from the Books24x7 web site: marketing.books24x7.com)