The Leadership Star

A Practical Guide to Building Engagement

Brian Hartzer

$29.95

Paperback

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English

Wiley
02 April 2021

Economics & Business; Business & management

Discover how to unlock the potential contained within your teams with this insightful resource

The Leadership Star: A Practitioner’s Guide to Building Staff Engagement provides readers with a step-by-step guide to developing engagement within their professional teams in for-profit, non-profit, academic, and governmental organizations. Experienced executive, management consultant, and author Brian Hartzer walks readers through the foundational and advanced techniques required to develop high performing professional teams. He shows readers how to:

Care about individuals as human beings, rather than as means to an end Provide context to people to help them understand the company and why what they do matters Give clarity by telling people what outcomes and behaviors are expected of them Help clear the barriers that stand in the way of people doing a great job Recognize individual contributions and success

Perfect for current and aspiring senior managers and executives who need to know exactly what they should personally do to draw out the best from their teams and build the highest levels of engagement, the book also belongs on the shelves of anyone with direct reports and anyone who hopes to enhance their own performance in the professional sphere.

By: Brian Hartzer
Imprint: Wiley
Country of Publication: Australia
Dimensions: Height: 226mm, Width: 150mm, Spine: 23mm
Weight: 340g
ISBN: 9780730390831
ISBN 10: 0730390837
Pages: 250
Publication Date: 02 April 2021
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

Acknowledgements ix Preface xi Introduction xiii Part I: The Leadership Star 1 1 Care 3 2 Context 27 3 Clarity 49 4 Clear the Way 81 5 Celebrate 109 Part II: Growing as a Leader 137 6 You 139 7 Communicate 157 8 Engagement in Times of Crisis 173 Conclusion 199 The Leadership Star: A Summary 205 Afterword 213 Appendix A: A Balanced Approach to Performance Assessment 217 Appendix B: Communication Channel Do’s and Don’ts 227 Bibliography 239 About the Author 243 Index 245

BRIAN HARTZER is an experienced financial services professional and a former CEO of Westpac. He is a veteran of New York-based banking strategy firm, First Manhattan Consulting Group, and has held senior roles at ANZ and the Royal Bank of Scotland.

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The Leadership Star

A Practical Guide to Building Engagement

Brian Hartzer

$29.95

Paperback

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