Omar Riahi is the Global EV Enablement & Sales Development Manager at Percepta, specializing in innovative customer support strategies for the EV industry. With over 15 years of expertise in customer service operations, process optimization, and EV support technologies, Omar has driven initiatives that enhance satisfaction, streamline workflows, and reduce costs. A Lean Six Sigma Black Belt, he is known for implementing data-driven solutions that elevate EV customer experiences while creating new value for automotive clients. Mike Battaglia is the President and CEO of Blink Charging. He has over 30 years of leadership and development experience with growth strategy, global operations, and EV infrastructure expansion and has overseen Blink's rapid global expansion and service and product launches. He previously worked at J.D. Power, Toyota Motor Sales, U.S.A., and SmartDisk. In 2020 he joined Blink and was promoted to President and CEO in early 2025. He has led Blink's revenue growth, has overseen the global rollout of EV chargers in multifamily residences, workplaces, fleets and public venues, and has been recognized among industry leaders, driving EV adoption and sustainability in transport.