Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business...

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Lee Colan

Engaging the Hearts and Minds of All Your Employees

How to Ignite Passionate Performance for Better Business Results

Lee Colan

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English

McGraw Hill
14 November 2017

Economics & Business; Business & management

The classic leadership guide for inspiring your employees—available in paperback for the first time with a new foreword by Dr. Marshall Goldsmith Are your people passionate about what they do? Are they on board with your team's real purpose? Do they go the extra mile for your customers? In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan reveals the practical steps necessary to inspire and engage your employees. He shows you how to meet their most basic intellectual and emotional needs while assessing your own engagement style. By fully engaging your employees, you'll ignite stellar team performance and customer service. With clear, concise strategies, Colan reveals how to look beyong the employee to the person to you can fulfill their three: intellectual needs (Achievement, Autonomy, and Mastery) and three emotional needs (Purpose, Intimacy, and Appreciation). You’ll find concrete action steps to: •Identify ways to eliminate barriers to achievement•Define boundaries within which employees have the autonomy to do their jobs•Create a compelling purpose for your team•Focus resources and time to best support your purpose•Answer the Fundamental Four questions that employees are always asking, whether you hear them or not•Create team rituals that help build intimacy, and more This paperback edition features an insightful new foreword by Dr. Marshall Goldsmith, the renowned leadership expert ranked as one of the top ten Most-Influential Business Thinkers in the World. Packed with proven strategies for fully engaging your eam as well as instructive examples from stellar companies including Nordstrom, Southwest Airlines, Toyota, and General Electric, Engaging the Hearts and Minds of All Your Employees is your field guide for conquering your competition…one employee at a time.

By: Lee Colan
Imprint: McGraw Hill
Country of Publication: United States
Dimensions: Height: 216mm, Width: 188mm, Spine: 11mm
Weight: 268g
ISBN: 9781260116915
ISBN 10: 1260116913
Pages: 224
Publication Date: 14 November 2017
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

Lee J. Colan, Ph.D. is a Dallas-based leadership expert, advisor, and an energizing speaker whose clear thinking and practical s insights appear regularly in a wide range of print and on-line media. He has published 14 leadership rapid-read books designed for an information-rich, time-poor world. Virtually every Fortune 500 company, as well as many smaller companies, have experienced the positive impact of his practical approach.