Creating Emotionally Intelligent Workspaces: A Design Guide to Office Chemistry

— —

Edward Finch (University of Salford, UK) Guillermo Aranda-Mena (RMIT University, Australia)

Creating Emotionally Intelligent Workspaces

A Design Guide to Office Chemistry

Edward Finch (University of Salford, UK), Guillermo Aranda-Mena (RMIT University, Australia)

$273

Hardback

Not in-store but you can order this
How long will it take?

Availability Information

We source books from suppliers in Australia and overseas. For books we don't currently have in stock, the time it takes to get them from our suppliers can vary widely - from a few days to a few months - so we check each book with each supplier to determine the expected time it will take to be supplied to us.

We then advise you accordingly. If the time taken to get any book is too long for you, you can let us know and we will cancel or adjust your order, and refund as required.

To find out the anticipated arrival time for specific items prior to ordering, please contact us by phone or email:

Phone +61 2 9264 3111, or 1800 4 BOOKS (1800 4 26657) if outside Sydney:
option 1 Abbey's Bookshop (Crime, History, Science, Kids & more) • info@abbeys.com.au
option 2 Language Book Centre (ESL & Foreign Languages) • language@abbeys.com.au
option 3 Galaxy Bookshop (Sci-fi, Fantasy, Romance, Graphic Novels) • sf@galaxybooks.com.au

QTY:

English

Routledge
10 September 2019

Behavioural theory (Behaviourism); Occupational & industrial psychology; Property & real estate; The environment; Environmental science, engineering & technology

Emotions in the workplace have until recently been seen simply as a distraction. We often think of work as rational, logical and non-emotional. But organisations are waking up to the key role of emotions and affect at work. Emotions influence how we make decisions, how we relate with one another and how we make sense of our surroundings.

Whilst organisations are slowly embracing the pivotal role of emotions, designers and managers of workplaces have been struggling to keep up. New insights from hard sciences such as neuropsychology are presenting a radically different interpretation of emotions. Yet workplace designers and facilities managers still rely on measuring non-specific states such as satisfaction and stress.

In this book we attempt to capture modern-day interpretations of emotion, looking at emotion in terms of transactions and processes rather than simple cause and effect. We entertain the idea of an ‘emotionally intelligent building’ as an alternative to the much-hyped intelligent building. The assertion is that we should create environments that are emotionally intelligent. Rather than focusing on the aptitudes or shortcomings of individuals at work, we should place closer attention on the office environment. It’s not that we are emotionally disabled – it’s the environment that disables us! The ability of you and me to interpret, control and express emotions may not simply be a result of our own make-up. A radically different outlook considers how our workspace and workplace debilitates or enables our emotional understanding.

In the modern workplace there are many innovations that can undermine our emotional intelligence, such poorly implemented hot-desking or lean environments. Contrariwise there are key innovations such as Activity Based Working (ABW) that have the potential to enhance our emotional state. Through a series of unique case studies from around the world, we investigate key concepts that can be used by designers and facilities managers alike. No longer should designers be asked to incorporate emotional elements as intangible un-costed ‘add-ons’. This book provides a shot in the arm for workplace design professionals, pointing to a new way of thinking based on the emotional intelligence of the workplace.

By: Edward Finch (University of Salford UK), Guillermo Aranda-Mena (RMIT University, Australia)
Imprint: Routledge
Country of Publication: United Kingdom
Dimensions: Height: 246mm, Width: 174mm,
Weight: 362g
ISBN: 9781138602465
ISBN 10: 1138602469
Pages: 118
Publication Date: 10 September 2019
Audience: College/higher education , Primary
Format: Hardback
Publisher's Status: Active

Edward Finch is a freelance ‘thought leadership’ author. He obtained his PhD from the University of Reading in 1989 and was Professor in Facilities Management at Salford University (2008–2011). He acted as Editor-in-Chief of the academic journal Facilities for 15 years. His writing challenges technological myopia in the workplace, suggesting that we also need to understand what it means to be human. Guillermo Aranda-Mena is Associate Professor at RMIT University in Melbourne, Australia, and Visiting Professor of Architecture at Politecnico di Milano, UNESCO Chair in Mantua. In 2003 he completed his PhD at the University of Reading and has since collaborated with numerous universities around the world. He continues to travel widely and divides his time between Singapore, Hong Kong, Mexico, Italy and Melbourne, where he currently resides with his partner Dee and son Memo.