Communicating Quality and Safety in Health Care

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Rick Iedema (University of Technology, Sydney) Donella Piper (University of New England, Australia)

Communicating Quality and Safety in Health Care

Rick Iedema (University of Technology, Sydney), Donella Piper (University of New England, Australia), Marie Manidis (University of Technology, Sydney)

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English

Cambridge University Press
11 August 2015

Medicine; Medical ethics & professional conduct; General practice; Medical administration & management

In response to the growing emphasis on clinicians' capacity to practise effective communication, Communicating Quality and Safety in Health Care provides real-time communication scenarios and interprofessional case studies. The book engages healthcare trainees from across medicine, nursing and allied health services in a comprehensive and probing discussion of the communication demands that confront today's healthcare teams. This book explains the role of communication in mental health, emergency medicine, intensive care and a wide range of other health service and community care contexts. It emphasises the ways in which patients and clinicians communicate, and how clinicians communicate with one another. The case studies explain why and how communication is critical to good care and healing. Each chapter analyses real-life practice situations, encourages the learner to ask probing questions about these situations and sets out the principal components and strategies of good communication.

By: Rick Iedema (University of Technology Sydney), Donella Piper (University of New England, Australia), Marie Manidis (University of Technology, Sydney)
Imprint: Cambridge University Press
Country of Publication: United Kingdom
Dimensions: Height: 255mm, Width: 190mm, Spine: 20mm
Weight: 760g
ISBN: 9781107699328
ISBN 10: 1107699320
Pages: 372
Publication Date: 11 August 2015
Audience: College/higher education , Professional and scholarly , Primary , Undergraduate
Format: Paperback
Publisher's Status: Active

Rick Iedema is Professor of Healthcare Innovation at the University of Tasmania and has a dual appointment with the NSW Ministry of Health's Agency for Clinical Innovation. Donella Piper is a Lecturer in Health Management at the University of New England. Marie Manidis is a Postdoctoral Research Fellow at the University of Technology, Sydney.