Peter Backhaus is Associate Professor at Waseda University, Tokyo. His main research interests are sociolinguistics, pragmatics, and writing and orthography. Publications include Linguistic Landscapes: A Comparative Study of Urban Multilingualism in Tokyo (Multilingual Matters, 2007) and Communication in Elderly Care: Cross-cultural Perspectives (ed., Continuum, 2011).
'This fine book elucidates the characteristics of communication in a Japanese residential care institution through the author's analysis of linguistic interaction between carers and residents during the morning care segment of their day. Its timely and thoughtful approach to the multifaceted linguistic issues involved in caring for residents in a rapidly expanding sector which is also dealing with the introduction of foreign care workers and moves towards robotic care assistants makes a very valuable contribution to the growing literature in this field.' - Emeritus Professor Nanette Gottlieb, School of Languages and Cultures, The University of Queensland