Holly A. Duckworth is a certified Six Sigma Master Black Belt with over 30 years of experience in manufacturing. Holly leads organizations on the pursuit for process improvement. She has over 2000 hours as a classroom instructor. She is a volunteer leader for the American Society for Quality and their Social Responsibility Organization. Holly has coauthored two other books: My Six Sigma Workbook (Paton Professional Publishing) and Social Responsibility: Failure Mode Effects and Analysis (CRC Press). Andrea Hoffmeier is a Six Sigma Black Belt with over 25 years’ experience in marketing, product development, quality management, and organizational excellence. She has worked with organizations including Bellevue University, Callaway Golf, Convergys, Disney, First Data, Home Depot, Nordstrom, PS Brands, Ralph Lauren, Sunbeam, SunTrust Bank, UMUC, US Treasury, Verizon, Walmart and Xerox. She has trained and presented extensively on the topic of Social Responsibility, including articles in the American Society for Quality magazine and Wiley Journal. Andrea is completing her Master’s degree in Sustainability and Environmental Management at Harvard.
In this complex world, it is refreshing to know that there is a coherent and instructive guide available to achieve long term success that can be used by any organization. Everything that the organization, its members, and its external stakeholders need to ensure sustainable success can be found between the covers, stated clearly and concisely to enable coordinated implementation and continued improvement. Living in an uncertain world requires the leaders of all organizations to understand CISR and SOFAIR. This book will suit their needs. -Robert B. Pojasek, PhD, Harvard University ...an excellent resource for companies that are trying to effectively contribute positively to their communities. Its emphasis on existing, proven tools applied to problems of social responsibility offers a strong template for success. The authors provide numerous examples and real-world studies to show how the ideas can implemented in practice. - Derek Kane, DEKA Research and Development In this complex world, it is refreshing to know that there is a coherent and instructive guide available to achieve long term success that can be used by any organization. Everything that the organization, its members, and its external stakeholders need to ensure sustainable success can be found between the covers, stated clearly and concisely to enable coordinated implementation and continued improvement. Living in an uncertain world requires the leaders of all organizations to understand CISR and SOFAIR. This book will suit their needs. -Robert B. Pojasek, PhD, Harvard University ...an excellent resource for companies that are trying to effectively contribute positively to their communities. Its emphasis on existing, proven tools applied to problems of social responsibility offers a strong template for success. The authors provide numerous examples and real-world studies to show how the ideas can implemented in practice. -Derek Kane, DEKA Research and Development