Search Tips
Our search has the following Google-type functionality:
+ (addition symbol)
If you use '+' at the start of a word, that word will be present in the search results.
eg. Harry +Potter
Search results will contain 'Potter'.
- (minus symbol)
If you use '-' at the start of a word, that word will be absent in the search results.
eg. Harry -Potter
Search results will not contain 'Potter'.
AND
If you use 'AND' between 2 words, then both those words will be present in the search results.
eg. Harry AND Potter
Search results will contain both 'Harry' and 'Potter'.
OR
If you use 'OR' between 2 words, then either or both of those words will be present in the search results.
eg. 'Harry OR Potter'
Search results will contain just 'Harry', or just 'Potter', or both 'Harry' and 'Potter'.
NOT
If you use 'NOT' before a word, that word will be absent in the search results. (This is the same as using the minus symbol).
eg. 'Harry NOT Potter'
Search results will not contain 'Potter'.
" " (double quotation marks)
If you use double quotation marks around words, those words will be present in that order.
eg. "Harry Potter"
Search results will contain 'Harry Potter', but not 'Potter Harry'.
* (asterisk)
If you use '*' in a word, it performs a wildcard search, as it signifies any number of characters. (Searches cannot start with a wildcard).
eg. 'Pot*er'
Search results will contain words starting with 'Pot' and ending in 'er', such as 'Potter'.
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In stock and ready to ship
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Reprinting
The publisher has no more stock but is either in the process of reprinting or will in the future. This means that it may not available in a known timeframe. You can order this item and we will order it immediately from the supplier and ship it to you upon its arrival.
Hundreds of businesses have customers who admire them, but only an elite few have true advocates - passionate, loyal, vocal fans who rave about them to anyone who will listen. Jeanne Bliss, who served as a senior customer executive at five major companies, says there's no shortcut to becoming beloved. Her examples and advice will help businesses gain customer loyalty and, by doing so, sustain growth and profit even in a tough economy.
au.com.bandaconsulting.shop.book.beans.Description@23e6d163
By: Jeanne Bliss
Imprint: Portfolio
Country of Publication: United States
Dimensions: Height: 216mm, Width: 140mm, Spine: 15mm
Weight: 200g
ISBN:
9781591844419
ISBN 10: 159184441X
Pages: 206
Publication Date: December 2011
Audience: General
Format: Paperback
Publisher's Status: Active
Availability: Awaiting stock
Our supplier is currently out of stock. You can order it and we will ship it to you upon arrival.
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