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+ (addition symbol)
If you use '+' at the start of a word, that word will be present in the search results.
eg. Harry +Potter
Search results will contain 'Potter'.
- (minus symbol)
If you use '-' at the start of a word, that word will be absent in the search results.
eg. Harry -Potter
Search results will not contain 'Potter'.
AND
If you use 'AND' between 2 words, then both those words will be present in the search results.
eg. Harry AND Potter
Search results will contain both 'Harry' and 'Potter'.
OR
If you use 'OR' between 2 words, then either or both of those words will be present in the search results.
eg. 'Harry OR Potter'
Search results will contain just 'Harry', or just 'Potter', or both 'Harry' and 'Potter'.
NOT
If you use 'NOT' before a word, that word will be absent in the search results. (This is the same as using the minus symbol).
eg. 'Harry NOT Potter'
Search results will not contain 'Potter'.
" " (double quotation marks)
If you use double quotation marks around words, those words will be present in that order.
eg. "Harry Potter"
Search results will contain 'Harry Potter', but not 'Potter Harry'.
* (asterisk)
If you use '*' in a word, it performs a wildcard search, as it signifies any number of characters. (Searches cannot start with a wildcard).
eg. 'Pot*er'
Search results will contain words starting with 'Pot' and ending in 'er', such as 'Potter'.
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Uses dramatic scenarios to examine unsuccessful and successful versions of common workplace interactions such as taking accurate telephone messages, dealing with difficult customers, negotiating problems and giving updates in metings. Provides a range of activities, transcripts and answers.
By: Helen De Silva Joyce
Imprint: AMES (Adult Migrant English Service) NSW Publications
Country of Publication: Australia
Dimensions: Height: 300mm
ISBN:
9780734725882
ISBN 10: 0734725884
Series: Getting it Right at Work
Pages: 100
Publication Date: May 2007
Audience: General
Format: Paperback
Publisher's Status: Active
Availability: In stock at Abbey's Bookshop
This is in stock in our store and available now.
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