The tricks that experts and top professionals use to overcome difficult people.
Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People
Includes how to:
• Understand the different types of troublemakers
• Stay calm and firm when other people can’t
• Deal with difficult bosses, direct reports, and colleagues
• Create win-win scenarios
• Develop productive relationships with people you don’t like
By:
David Brown Imprint: Collins Country of Publication: United Kingdom Dimensions:
Height: 198mm,
Width: 129mm,
Spine: 9mm
Weight: 130g ISBN:9780007346776 ISBN 10: 0007346778 Series:Collins Business Secrets Pages: 128 Publication Date:10 August 2010 Audience:
General/trade
,
Professional and scholarly
,
ELT Advanced
,
Undergraduate
Format:Paperback Publisher's Status: Active